Starting Conversations
Get in touch with your fellow Drooms users and contact them using the Drooms Chat via the Contacts page, via the Users section of a project, or directly via the right-hand Chat tab.
You can start to chat only with users, whom you have added to your list of contacts before. Although you can add contacts on the fly, too, we recommend to create some contacts before initiating own chats, there are several ways to add and import contacts. -> Read more about adding and managing contacts
To start a new 1-1 or group conversation via the Chat panel, proceed as follows:
- After signing in to Drooms, click on the Drooms Chat icon in the top right corner to open the Drooms Chat panel.
- Click on ‘New chat’ at the bottom to start a new conversation.
- At the top, start to search for the intended participant by entering the respective name or the e-mail address. A drop-down menu with autocomplete function will show you matching Drooms users, who have not disabled the Drooms Chat, and allow you to select one. This includes Drooms users, whom you have not added to your contacts, yet.
- If you select one of your existing contacts, the user will be added as conversation participant.
- If you select a Drooms user, whom you have not added to your contacts, yet, you can add this user to your contacts, but will have to select the user again, now as one of your contacts.
- If you want to add further participants to your conversation, enter and select the next ones again entering each user’s e-mail address or name, and select them one by one. You can add up to 99 participants to a conversation.
If you select a user, who has not signed up for the Drooms Chat, yet, the user will receive your conversation messages, but can read them and respond to them only after signing up for the Drooms Chat.
Using the Drooms iOS app and having added users to your contacts together with their mobile phone numbers via the mobile app, you can also search for users, who you want to add to a conversation by their phone number.
- As long as you have not sent a message, yet, you can discard a new conversation with a click on the Back icon (‘<‘) in the top right corner
Group conversations with contacts selected via the Contacts page or the Users section cannot be discarded this way, and will stay.
- Once you have selected the intended conversation participant(s), enter your first message in the bottom text entry field (‘Enter your message’) and click on the Send icon (‘>’) in the bottom right corner to start the conversation.
To start a new 1-1 or group conversation via the Contacts page, proceed as follows:
- After signing in to Drooms, click on the Drooms Chat icon in the top right corner to open the Drooms Chat panel.
- Click on ‘Contacts’ at the bottom of the Chat panel to open your Contacts page.
- Optionally select the intended conversation participant(s) using the check boxes and click on the button ‘Chat’ in the top bar of the contacts list.
- The right-hand Chat panel will start a new conversation allowing you to either select the intended conversation participants, or edit the previously selected ones when you click on the icon with three dots (…), and enter your message.
- Alternatively, you can select one or more users in the contacts list by using the check boxes, open the Contacts page context menu with a click on the hover-over ‘(…)’ icon, and select option ‘Chat’.
- The right-hand Chat panel will start a new conversation with the selected users preset as participants.
- Enter your message and click on the ‘Send’ button (arrow icon ‘>’) in the bottom right corner.
If you select one or more users, with whom you already have started a 1-1 or group conversation, then the already existing conversation will be opened again.
- When using the Drooms iOS app, open the Contacts page, select a user, and click on the ‘…’ icon i the top right corner to then click on ‘New chat’ for starting a new or resuming an existing conversation with the selected user. A long press on one of the contacts activates the multi-select function for selecting multiple contacts.
To start a new 1-1 or group conversation via the Users section of a specific project, proceed as follows:
- After signing in to Drooms, select and enter the desired project, and open the Users section, if available.
Regular users (as opposed to administrators) can only view their fellow user group members in the Users section, and initiate 1-1 conversations with them, if the option ‘group collaboration’ has been enabled for their group (group members may see each other and collaborate). Otherwise the Users section will not be available.
- Hover your mouse over a user, with whom you want to start a new conversation, and either click on ‘Send message’ straight away, or open the Users context menu with a click onto the icon with three dots (…) and select option ‘Send message’.
- The right-hand Chat panel will open for starting either a new conversation, if you chose a user you had no conversation with, yet, or for continuing an already existing conversation. Enter your message and click on the ‘Send’ icon in the bottom right corner.
If you selected a user, whom you did not add to your contacts before, this user will be added to your contacts automatically.