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Q&A feature

What is the difference between Drooms’ Q&A feature and Drooms Chat?

November 19, 2024

Efficient communication can make or break a deal. Drooms offers two distinct solutions designed to facilitate communication and collaboration during transactions: the Q&A feature and Drooms Chat. Though both support communication, they serve different purposes and provide unique benefits depending on the context of the deal.

Drooms Q&A feature: Streamlining workflows

The Q&A feature within Drooms’ data rooms is a smart tool that supports structured question and answer flows during the due diligence phase. This tool is purpose-built for managing complex inquiries from potential buyers or stakeholders. It provides an intuitive workflow that simplifies even multi-level approval processes.

Key advantages of Q&A:

  • Highly organised: The Q&A feature is designed for transparency and control, allowing questions to be assigned (also to specific documents), tracked, approved and answered efficiently.
  • Notifications: Users receive instant updates about new questions or responses, ensuring no delays in the deal process​.
  • Multi-level approval: Even complex Q&A workflows with multiple levels of approvals are easily configured due to the intuitive interface.
  • Active data room required: To use this feature, an active data room is required.

The Q&A function is especially useful during the detailed and document-heavy due diligence phase, where keeping track of who asked what and when is critical. The entire Q&A workflow is also preserved in the Online Archive post-transaction.

Drooms Chat: Real-time collaboration for professionals

Drooms Chat is designed for instant communication, fostering quicker collaboration and decision-making. Unlike the formal Q&A process, Drooms Chat enables teams to message instantly, link to data room documents, and discuss topics in a more conversational format.

Key benefits of Drooms Chat:

  • Speed and convenience: Eliminate unnecessary delays and keep all documents, processes and communications within one platform to get the deal done faster.
  • Integrated within the platform: Instantly collaborate with your team, clients, and stakeholders without having to switch to email or other platforms. Drooms Chat centralises all deal communication, ensuring it stays within the secure Drooms environment​.
  • Confidentiality and control: Hosted within Drooms’ secure infrastructure, Drooms Chat ensures all corporate communications remain confidential because they never leave the trusted platform.
  • No active data room required: Drooms Chat can be used independently of a data room and is free for all registered Drooms users.

Choosing the right tool

Both tools are valuable in different scenarios. The Q&A feature is best for managing complex, formal inquiries, particularly in legal or due diligence processes where multiple levels of approval are required. Drooms Chat, on the other hand, excels in facilitating urgent updates and faster decision-making among teams either actively working on a transaction or in the deal preparation or lifecycle management phases.

To truly optimise your transaction processes, leverage both tools where appropriate – using Q&A for structured interactions and Drooms Chat for dynamic, real-time collaboration.

Have questions or need tailored advice? Contact our sales team today to find out how Drooms can optimise your transaction workflows.

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