Interview with Degussa Bank
Alexey Brener , Business Development Project Manager.
1. Which project/s do you handle via the platform and how does the platform optimise your workflow?
Degussa Bank uses Drooms’ software to manage due diligence. The data room enables us to retrieve documents in a structured way and provide them securely to third parties. We find the Q&A module particularly helpful, as it allows us to manage complex question and answer processes, which facilitate our workflows significantly. The individual allocation of access authorisations in the data room is also of great benefit to us.
2. How did the process of opening a data room via the online shop work?
Purchasing a data room via your online shop was quick and easy. We were able to use the data room right away!
3. Do you have an example of a positive experience you had with Drooms?
We tested Drooms on a trial basis. We were quickly convinced by the performance, user-friendliness, and functionality of the software, so we continued to use the data room. We are particularly impressed by the reliable customer support. You can reach a competent contact person immediately, who usually finds a technical solution to our issues. The reporting function, which makes it possible to track the activities of other users in the data room, has already proved helpful to us on numerous occasions. I also find the ability to download files from the data room and customise user numbers extremely practical.
4. Which features do you use most/are most important to you?
We use the Q&A feature the most, closely followed by the reporting function (which is also excellent). We use predefined reports a lot as they fit our needs. We also export data into Excel tables for our own reports. This allows for appropriate data analysis.
5. Why did you choose the Drooms platform?
A subsidiary of our company uses Drooms and recommended you to us.
6. Are you missing a feature or functionality?
98% of our expectations have been fulfilled. After a consultation with your customer support, it became clear that the missing two per cent were technically impossible. We are satisfied all round.
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